Careers
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and a bouquet of specialty channels including Rewind, Silver Screen Classics, and Halla Bol Kids TV, Canada’s first South Asian HD TV channel. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites, as well as through our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company
Our employees are passionate about what they do. With a fair degree of autonomy and independence, they work in a casual, creative and entrepreneurial environment. They are innovators ready to take on new challenges. If you like to work in a collaborative, fast paced, always changing environment where creativity thrives, Channel Zero may have a career opportunity for you.
Thanks for considering Channel Zero and be sure to follow us on LinkedIn to receive updates about our current and future opportunities.
Channel Zero is an equal opportunity employer dedicated to diversity in its workforce.
Current Opportunities
Network Support Technician
Channel Zero Inc. (CHZ) has an opportunity for a Full-time Network Support Technician at our Toronto office in The Junction (Keele & Dundas). As a Network Support Technician you will oversee LAN and WAN switches, routers, wireless, security devices and structured cabling to ensure that all Network connected equipment is fully operational. This role on our Network Services team involves working with business unit and divisional staff and vendors, to maintain the effectiveness, availability, reliability and security of technology services.
Channel Zero Inc. (CHZ) has an opportunity for a Full-time Network Support Technician at our Toronto office in The
Junction (Keele & Dundas).
As a Network Support Technician you will oversee LAN and WAN switches, routers, wireless, security devices and
structured cabling to ensure that all Network connected equipment is fully operational. This role on our Network
Services team involves working with business unit and divisional staff and vendors, to maintain the effectiveness,
availability, reliability and security of technology services.
Key Responsibilities:
● Oversee gateways, bridges, routers, local and remote controllers to ensure all Network connected equipment are fully operational.
● Run cabling as per the specifications set for by team manager.
● Analyze and interpret error codes, fault conditions and system responses to determine action required to return the network to normal operation. Tracks network status to correct deficiencies using network monitoring equipment.
● Work with business unit and divisional staff and vendors, to maintain the effectiveness, availability, reliability and security of information technology services.
● Monitor the information technology services and Infrastructure physical environment and operating conditions, to ensure performance, security and environmental control, to detect and investigate failures and deficiencies, and to develop and execute plans to correct these and/or escalate problems.
● Respond to user problems/requests related to hardware, configuration and connectivity problems. Diagnose and resolve problems associated with network connectivity.
● Maintain and update online database for tracking Network issues.
● Liaise with Systems and Network Operation in the resolution of operational network problems.
● Move, configure and install computer systems, network equipment and related devices.
● Participate in technical project teams to design, implement and provide support for Information Technology Services, carry out changes to network hardware, associated microcode, infrastructure cablingand carrier services.
● Create and maintain documentation related to network connectivity, including configuration diagrams.
● Maintain inventory of network cards, cables, adapters and related cabling supplies.
● Test wireless network connectivity within remote sites that spans over multiple floors and sites.
● Maintain current documentation and complete trouble tickets to resolve issues when required.
● Maintain inventory of required equipment and perform regular audits to ensure availability of hardware as well as preparing hardware returns.
Qualifications:
● Post-secondary education in Data Communication, Computer Science, or Engineering, or an equivalent recognized network certification such as CCNA or CCNP, or an equivalent combination of education and experience.
● Experience in the implementation and management of Structured Cabling Systems for computer networked environments and overseeing the quality and completion of work.
● Experience in engaging ISP to troubleshoot WAN related issues to resolve in a timely manner.
● Experience working in Broadcast is preferred but not required.
● Knowledge of networks, network operating systems, network devices, network design principles, network analysis and telecommunication infrastructure.
● Conceptual, analytical and problem-solving skills.
● Commitment to customer service, performance quality, and continuous improvement.
● Excellent interpersonal, oral and written communication skills to provide troubleshooting and support, prepare technical documentation and reports on problems, and deal effectively with all levels of management and staff.
● Ability to work effectively as a member of a team and work independently, as required.
● Ability to work days, afternoons, nights or other shifts (temporary or long-term), including weekends, as required.
● Ability to lift up to 60 pounds
Quoting ref# CHZ-NST-2025-08, please send your résumé with cover letter and salary expectations, in confidence
to: careers@chz.com(no phone calls please)
Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is an
equal opportunity employer dedicated to diversity in its workforce. Please note that all qualified candidates are encouraged to apply but
applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected
candidates will be contacted. No telephone calls or agencies please. If you require accommodations at this or any stage of the recruitment
process, please inform us as soon as possible by sending an email to careers@chz.com
About Channel Zero Inc.
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and a bouquet of specialty channels
including Rewind, Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our
owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat
Media, an Academy Award® winning film sales and distribution company and Channel Zero Studios, a creative production arm that brings
scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto, Ontario. For more
information, please visit chz.com.
Help Desk Technician
Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. The ideal candidate must be customer-oriented and able to effectively deal with difficult customers in order to create value that will help preserve the company’s reputation and business.
Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. The ideal candidate must be customer-oriented and able to effectively deal with difficult customers in order to create value that will help preserve the company’s reputation and business.
Essential Position Duties and Responsibilities
- Serve as the first point of contact for staff seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by staff
- Walk the staff member through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
- Perform other related duties as assigned
Qualifications:
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of G Suite, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and even-tempered
Quoting ref# CHZ-HD-2025-07, please send your résumé with cover letter and rate expectations, in confidence to: careers@chz.com (no phone calls please)
Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is dedicated to diversity in its workforce .We are committed to attracting, developing and retaining qualified individuals from typically underrepresented groups; candidates may elect to self identify as a member of a designated group. We want to reflect the diversity of the many communities that we serve, and thus provide a safe and equitable opportunity for all. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies please. If you require accommodations at this or any stage of the recruitment process, please inform us as soon as possible by sending an email to careers@chz.com
About Channel Zero Inc.
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and specialty channels Rewind & Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company, and Channel Zero Studios, a creative production arm that brings scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto. For more information, please visit chz.com.
Master Control Operator Part-Time
Channel Zero Inc. (CHZ) has a career opportunity for a part-time Master Control Operator at our Toronto office in The Junction (Keele & Dundas).
Channel Zero Inc. (CHZ) has a career opportunity for a part-time Master Control Operator at our Toronto office in The Junction (Keele & Dundas).
Essential Position Duties and Responsibilities
- Monitor outgoing signals and ensure integrity of all channels
- Prepare, import and maintain schedules to automations
- Make revisions to program schedules as directed by the Programming, Production and/or Traffic Departments
- Load and ensure accuracy of program schedules, and make changes as necessary
- Prepare all programming, commercial and promotional content for air/play-out, including encoding, downloading and transcoding media
- Review, segment and ensure technical quality, accuracy and completeness of all media
- Basic editing tasks using Final Cut Pro
- Setup, receive and record multiple incoming signals (i.e. satellite, fibre, adjacent systems, etc.)
- Work closely with the Engineering department to ensure the functionality of all equipment and to perform basic equipment maintenance,
- React promptly to technical issues, and advise appropriate personnel in a timely manner
- Complete daily reports on Master Control operations
- Prepare and maintain VOD content for BDUs
- Perform other related duties as assigned
The ideal candidate will possess:
- Ability to work under pressure and meet tight deadlines
- Excellent multitasking skills and great attention to detail
- Technical ability to perform basic troubleshooting of both standard and high definition broadcast video/audio signals
- Ability to ingest and edit content as well as basic operation of production switcher for live cut-ins
- Ability to work with multiple platforms (Windows 64-bit systems XP, Vista, 7 and Mac OSX, Leopard) and to map drives and use networks
- Willing and enthusiastic about learning new technologies
- Must be able to do shift work including overnights, weekends, and holidays
- Must work well in team environment at the same time work well under minimal supervision
- Relevant experience in a Master Control facility will be a definite asset
Quoting ref# MC-2024-11, please send your résumé with cover letter and salary expectations, in confidence to: careers@chz.com (no phone calls please)
Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is dedicated to diversity in its workforce .We are committed to attracting, developing and retaining qualified individuals from typically underrepresented groups; candidates may elect to self identify as a member of a designated group. We want to reflect the diversity of the many communities that we serve, and thus provide a safe and equitable opportunity for all. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies please. If you require accommodations at this or any stage of the recruitment process, please inform us as soon as possible by sending an email to careers@chz.com
About Channel Zero Inc.
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and specialty channels Rewind & Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company, and Channel Zero Studios, a creative production arm that brings scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto. For more information, please visit chz.com.
Co-operative Education (Co-op) and Internships
Channel Zero supports experiential learning as an opportunity for students to apply their knowledge and skills through hands-on experiences and is pleased to offer a limited number of opportunities for Job Shadowing, Cooperative Education (Secondary school credit based ‘co-op’ programs) and Internships (recognized post-secondary programs). Cooperative Education and Internship opportunities include roles in HR, Accounting, Marketing and Sales (along with the traditional Broadcast roles)
Learn more about our Co-op and internship opportunities
Recruitment Process
Application Submission
After sending your resume and cover letter into careers@chz.com or resume, cover letter, and demo reel (if required) to hr@chch.com, the Hiring team will review them to determine if your skills, competence, efficiency, training and experience align with the role.
Initial Screening
When the resume and cover letter and/ or demo reel matches the skills, competence, efficiency, training and experience, you may be invited to a telephone pre-screening interview.
The telephone pre-screening interview is a short 15-30 minute interview. This pre-screening interview helps us learn even more about your skills, competence, efficiency, training and experience. All candidates will be asked the same set of questions. This is done to help avoid unconscious bias.
Accessibility/Accommodation
You will be asked about any accommodation needs to participate equally in our hiring process.
Only applicants selected for an interview will typically be contacted due to the volume of applications received
Interview Process
Channel Zero and CHCH’s interview process is a mutual opportunity for both the company and the candidate to learn about each other.
Interviews will focus on your past achievements, skills, competence, efficiency, and experience relevant to the job role.
Structured Interviewing
Channel Zero and CHCH use structured interviewing to objectively match candidates and compare candidates for positions by asking a specific set of job-relevant questions and using the same set of pre-determined rating scales to evaluate all candidates.
Panel Interviews
Panel interviews with two or more members of the hiring team are typical, potentially including the manager, supervisor, HR representative, or other decision-makers. Larger panels may be warranted giving consideration to an appropriate maximum to avoid intimidation of candidates.
Panel interviews can be 45-120 minutes long, virtually or in-person, and you may have 1-2 panel interviews. A second interview might be necessary depending on the position. If a second interview is required, you will be notified in advance if known, or after the first stage interview.
Additional Assessments
Depending on the role, you may encounter additional assessments such as presentations, written assignments, technical assessments, and screen tests etc..
Employment Equity
Channel Zero is an equal opportunity employer dedicated to diversity in its workforce. Channel Zero’s hiring objectives, practices, and the goals for achieving diversity and employment equity among its employees are realized through due consideration of qualified candidates.
The importance of Channel Zero’s efforts to continually incorporate employment equity considerations in its resources planning cannot be underestimated.
Due Diligence
References
You will need to provide 3 references with at least 2 of them being from a recent supervisor/manager.
Additional Verifications
Some roles may require additional verifications such as professional designations, and/or trade certifications.
Job Offer
If you are the successful candidate, the hiring manager will contact you with a job offer detailing the role, hourly or salary, start date, and other conditions. Human Resources will then contact you with a written offer of employment. Candidates who have been interviewed but are not successful to a position (or who will not be moving forward to a second interview) will be made aware of their status within the hiring process.
Accessibility
Channel Zero and CHCH are committed to providing accommodations throughout the recruitment process.
Accommodation requests can include alternate formats for materials, physical adjustments, schedule adjustments, etc..
