Careers
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and a bouquet of specialty channels including Rewind, Silver Screen Classics, and Halla Bol Kids TV, Canada’s first South Asian HD TV channel. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites, as well as through our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company
Our employees are passionate about what they do. With a fair degree of autonomy and independence, they work in a casual, creative and entrepreneurial environment. They are innovators ready to take on new challenges. If you like to work in a collaborative, fast paced, always changing environment where creativity thrives, Channel Zero may have a career opportunity for you.
Thanks for considering Channel Zero and be sure to follow us on LinkedIn to receive updates about our current and future opportunities.
Channel Zero is an equal opportunity employer dedicated to diversity in its workforce.
Current Opportunities
CHZ Help Desk Technician Job Posting
Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. The ideal candidate must be customer-oriented and able to effectively deal with difficult customers in order to create value that will help preserve the company’s reputation and business.
Essential Position Duties and Responsibilities
- Serve as the first point of contact for staff seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by staff
- Walk the staff member through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
- Perform other related duties as assigned
Qualifications:
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of G Suite, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and even-tempered
Quoting ref# CHZ-HD-2025-05, please send your résumé with cover letter and rate expectations, in confidence to: careers@chz.com (no phone calls please)
Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is dedicated to diversity in its workforce .We are committed to attracting, developing and retaining qualified individuals from typically underrepresented groups; candidates may elect to self identify as a member of a designated group. We want to reflect the diversity of the many communities that we serve, and thus provide a safe and equitable opportunity for all. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies please. If you require accommodations at this or any stage of the recruitment process, please inform us as soon as possible by sending an email to careers@chz.com
About Channel Zero Inc.
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and specialty channels Rewind & Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company, and Channel Zero Studios, a creative production arm that brings scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto. For more information, please visit chz.com.
Master Control Operator Part-Time
Channel Zero Inc. (CHZ) has a career opportunity for a part-time Master Control Operator at our Toronto office in The Junction (Keele & Dundas).
Channel Zero Inc. (CHZ) has a career opportunity for a part-time Master Control Operator at our Toronto office in The Junction (Keele & Dundas).
Essential Position Duties and Responsibilities
- Monitor outgoing signals and ensure integrity of all channels
- Prepare, import and maintain schedules to automations
- Make revisions to program schedules as directed by the Programming, Production and/or Traffic Departments
- Load and ensure accuracy of program schedules, and make changes as necessary
- Prepare all programming, commercial and promotional content for air/play-out, including encoding, downloading and transcoding media
- Review, segment and ensure technical quality, accuracy and completeness of all media
- Basic editing tasks using Final Cut Pro
- Setup, receive and record multiple incoming signals (i.e. satellite, fibre, adjacent systems, etc.)
- Work closely with the Engineering department to ensure the functionality of all equipment and to perform basic equipment maintenance,
- React promptly to technical issues, and advise appropriate personnel in a timely manner
- Complete daily reports on Master Control operations
- Prepare and maintain VOD content for BDUs
- Perform other related duties as assigned
The ideal candidate will possess:
- Ability to work under pressure and meet tight deadlines
- Excellent multitasking skills and great attention to detail
- Technical ability to perform basic troubleshooting of both standard and high definition broadcast video/audio signals
- Ability to ingest and edit content as well as basic operation of production switcher for live cut-ins
- Ability to work with multiple platforms (Windows 64-bit systems XP, Vista, 7 and Mac OSX, Leopard) and to map drives and use networks
- Willing and enthusiastic about learning new technologies
- Must be able to do shift work including overnights, weekends, and holidays
- Must work well in team environment at the same time work well under minimal supervision
- Relevant experience in a Master Control facility will be a definite asset
Quoting ref# MC-2024-11, please send your résumé with cover letter and salary expectations, in confidence to: careers@chz.com (no phone calls please)
Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is dedicated to diversity in its workforce .We are committed to attracting, developing and retaining qualified individuals from typically underrepresented groups; candidates may elect to self identify as a member of a designated group. We want to reflect the diversity of the many communities that we serve, and thus provide a safe and equitable opportunity for all. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies please. If you require accommodations at this or any stage of the recruitment process, please inform us as soon as possible by sending an email to careers@chz.com
About Channel Zero Inc.
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and specialty channels Rewind & Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company, and Channel Zero Studios, a creative production arm that brings scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto. For more information, please visit chz.com.
Technology Operations Supervisor
Are you passionate about news? Looking to innovate? Want to work with a talented, hard-working team? We have an immediate for the position of a full-time Technology Operations Supervisor. CHCH News is a multiplatform organization serving the dynamic and rapidly growing regions of Hamilton, Halton, and Niagara. We genuinely care about our community and about working in an environment that allows each of us to bring our best selves to work.
Are you passionate about news? Looking to innovate? Want to work with a talented, hard-working team? We have an immediate opening for the position of a full-time Technology Operations Supervisor.
CHCH News is a multiplatform organization serving the dynamic and rapidly growing regions of Hamilton, Halton, and Niagara. We genuinely care about our community and about working in an environment that allows each of us to bring our best selves to work.
Essential Duties and Responsibilities:
- Provide total cost of ownership and impact analysis for planned upgrades
- Oversee the technical infrastructure on a day to day basis
- Oversee Transmitter & Maintenance Technician staff workflow
- Develop a strong team of technicians through training and effective two-way communication
- Strong communication with News programming and News Operation teams and the Senior Management on all issues affecting the technical infrastructure of the Technology Operations department.
- Deliver exceptional and quality service to all users of technology
- Provide critical problem solving, sound decision making and strategic architectural planning, purchasing and implementation
- Maintain excellent communication and relationships with management
- Demonstrate sound leadership skills including the ability to motivate and lead others when working under pressure
- Mentor and provide feedback to subordinates through informal and formal processes
- Effectively troubleshoot and problem solve hardware and software issues for timely resolution
- Liaise with outside vendors and technical support in a professional manner
- Project manage the planning and implementation of Technology Operations Department projects
- Other duties as assigned
Key Qualifications:
- Dedication and commitment to quality and exceptional service delivery
- A successful five year history of supporting a technical infrastructure and a proven ability to handle day to day needs of a small to medium sized office, supporting both technical and non-technical employees
- Excellent problem solving, sound decision making and strategic architectural planning, purchasing and implementation capabilities
- Excellent communication, relationship management and reasoning skills
- Practical knowledge of Linux (3 + years), Email Servers (3 + years), and VOIP (1 year or more with Asterisk); Server Systems, Desktop Systems, Macs, Switches, Firewalls and Network Attached Storage
- Experience in the broadcast industry will be a definite asset
Please send your resume and cover letter in confidence to hr@chch.com quoting Reference# CHCH-TOS-2024-10
2190015 Ontario Inc. (CHCH-TV) is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is dedicated to diversity in its workforce .We are committed to attracting, developing and retaining qualified individuals from typically underrepresented groups; candidates may elect to self identify as a member of a designated group. We want to reflect the diversity of the many communities that we serve, and thus provide a safe and equitable opportunity for all. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies please. If you require accommodations at this or any stage of the recruitment process, please inform us as soon as possible by sending an email to careers@chz.com
About CHCH
CHCH-TV started broadcasting in 1954 and is proud to be the news leader for Hamilton and the surrounding Halton and Niagara regions. CHCH produces over 24 hours of original local news programming each week. With a primetime line-up anchored by movies, news magazine shows, and hit dramas, CHCH is available to over 92% of Ontario households and is viewed by millions nationally each week. Millions more see us online on various platforms. CHCH News is produced daily out of its broadcast studio located in Hamilton, Ontario. For more information, please visit chch.com.
Broadcast Technician
Do you want to be part of a team that is working on new and emerging technologies? Do you have video experience as well as a passion for the technical aspects of Television? The Television landscape is changing with much more reliance on IT technology. This field is changing and we are looking for someone who wants to change and grow with it. Our team is collaborative and focused on our goals. If this sounds like a place where you can thrive we would love to hear from you. This is a full-time position where shifts are generally days but may include occasional evenings, nights and on-call.
Do you want to be part of a team that is working on new and emerging technologies? Do you have video experience as well as a passion for the technical aspects of Television? The Television landscape is changing with much more reliance on IT technology. This field is changing and we are looking for someone who wants to change and grow with it. Our team is collaborative and focused on our goals. If this sounds like a place where you can thrive we would love to hear from you.
This is a full-time position where shifts are generally days but may include occasional evenings, nights and on-call.
Key Responsibilities:
- Set up and troubleshoot satellite transmissions, multiplexed signals and automation system operations for multiple broadcast streams and High-Definition channels
- Effectively communicate with manager, master control operators, vendors, clients and management on all issues affecting the transmission of channels
- Troubleshoot and maintain various Broadcast servers, computer servers, and Non-linear editing systems used in Digital media workflows
- Troubleshoot and repair of traditional broadcast equipment such as video, master control switchers, routing switchers, and supporting infrastructure
- Assist in the installation and commissioning of new facilities and/or addition or modification of existing facilities
- Keep manager informed on all repairs and maintenance issues or other matters affecting operations
- Update and maintain drawings and create new ones for assigned projects
- Perform routine and preventive maintenance of computer systems and networks
- Provide support of Master Control operations
- Other duties as assigned
Key Qualifications:
- Broadcast Engineering Diploma/Degree or relevant experience in a broadcast engineering capacity
- Ability to work under pressure, make sound decisions and find effective solutions
- Competent technical ability to perform basic troubleshooting of both standard and high definition broadcast video/audio signals, with sound understanding of a variety of automation systems and video path flow
- Ability to work with multiple platforms (Linux, Windows 64-bit systems and Mac OSX) troubleshoot issues and test updates
- Excellent multitasking skills and great attention to detail
- Excellent analytical skills and ability to problem solve
- Willing and enthusiastic about learning new technologies
- Must work well in a team environment at the same time work well under minimal supervision
Please send your résumé and cover letter in confidence to careers@chz.com quoting reference BT-2023-01
Applicants who do not meet all the posted qualifications may, upon the company’s sole discretion, be considered to fill a vacancy on an underfill basis.
Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is an equal opportunity employer dedicated to diversity in its workforce. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies please.
About Channel Zero Inc.
Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and specialty channels Rewind & Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award® winning film sales and distribution company, and Channel Zero Studios, a creative production arm that brings scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto. For more information, please visit chz.com.
Co-operative Education (Co-op) and Internships
Channel Zero supports experiential learning as an opportunity for students to apply their knowledge and skills through hands-on experiences and is pleased to offer a limited number of opportunities for Job Shadowing, Cooperative Education (Secondary school credit based ‘co-op’ programs) and Internships (recognized post-secondary programs). Cooperative Education and Internship opportunities include roles in HR, Accounting, Marketing and Sales (along with the traditional Broadcast roles)
Learn more about our Co-op and internship opportunities
Recruitment Process
Application Submission
After sending your resume and cover letter into careers@chz.com or resume, cover letter, and demo reel (if required) to hr@chch.com, the Hiring team will review them to determine if your skills, competence, efficiency, training and experience align with the role.
Initial Screening
When the resume and cover letter and/ or demo reel matches the skills, competence, efficiency, training and experience, you may be invited to a telephone pre-screening interview.
The telephone pre-screening interview is a short 15-30 minute interview. This pre-screening interview helps us learn even more about your skills, competence, efficiency, training and experience. All candidates will be asked the same set of questions. This is done to help avoid unconscious bias.
Accessibility/Accommodation
You will be asked about any accommodation needs to participate equally in our hiring process.
Only applicants selected for an interview will typically be contacted due to the volume of applications received
Interview Process
Channel Zero and CHCH’s interview process is a mutual opportunity for both the company and the candidate to learn about each other.
Interviews will focus on your past achievements, skills, competence, efficiency, and experience relevant to the job role.
Structured Interviewing
Channel Zero and CHCH use structured interviewing to objectively match candidates and compare candidates for positions by asking a specific set of job-relevant questions and using the same set of pre-determined rating scales to evaluate all candidates.
Panel Interviews
Panel interviews with two or more members of the hiring team are typical, potentially including the manager, supervisor, HR representative, or other decision-makers. Larger panels may be warranted giving consideration to an appropriate maximum to avoid intimidation of candidates.
Panel interviews can be 45-120 minutes long, virtually or in-person, and you may have 1-2 panel interviews. A second interview might be necessary depending on the position. If a second interview is required, you will be notified in advance if known, or after the first stage interview.
Additional Assessments
Depending on the role, you may encounter additional assessments such as presentations, written assignments, technical assessments, and screen tests etc..
Employment Equity
Channel Zero is an equal opportunity employer dedicated to diversity in its workforce. Channel Zero’s hiring objectives, practices, and the goals for achieving diversity and employment equity among its employees are realized through due consideration of qualified candidates.
The importance of Channel Zero’s efforts to continually incorporate employment equity considerations in its resources planning cannot be underestimated.
Due Diligence
References
You will need to provide 3 references with at least 2 of them being from a recent supervisor/manager.
Additional Verifications
Some roles may require additional verifications such as professional designations, and/or trade certifications.
Job Offer
If you are the successful candidate, the hiring manager will contact you with a job offer detailing the role, hourly or salary, start date, and other conditions. Human Resources will then contact you with a written offer of employment. Candidates who have been interviewed but are not successful to a position (or who will not be moving forward to a second interview) will be made aware of their status within the hiring process.
Accessibility
Channel Zero and CHCH are committed to providing accommodations throughout the recruitment process.
Accommodation requests can include alternate formats for materials, physical adjustments, schedule adjustments, etc..
